Privacy policy
Effective Date: September 1, 2026
Hale operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").
Hale is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
- Account information including your username, password, preferences and settings, where applicable.
- Transaction information including items you view, add to your cart, purchase, return, exchange or cancel, and your past transactions.
- Communications with us including information you provide when contacting customer support.
- Device information including information about your device, browser, network connection, IP address and other unique identifiers.
- Usage information including information about your interaction with and navigation of the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide information.
- Automatically through the Services from your device when you use our products or services or visit our website, including through cookies and similar technologies.
- From service providers when they provide technology or other services on our behalf.
- From partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:
- Provide, Tailor, and Improve the Services. We use personal information to provide the Services, process payments, fulfill orders, remember preferences, send order notifications, process purchases and returns, arrange shipping, facilitate exchanges, enable reviews where applicable, and improve the shopping experience.
- Marketing and Advertising. We may use personal information for marketing and promotional purposes, including email marketing, promotional communications, and online advertising based on activity such as products purchased or added to your cart, where permitted by law.
- Security and Fraud Prevention. We may use personal information to authenticate accounts, provide a secure shopping experience, detect and investigate potentially fraudulent or malicious activity, and protect our Services.
- Communicating with You. We use personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.
- Legal Reasons. We may use personal information to comply with applicable law, respond to valid legal processes, investigate disputes, and enforce our terms and policies.
How We Disclose Personal Information
In certain circumstances, we may disclose personal information to third parties for legitimate business purposes subject to this Privacy Policy.
- With Shopify, vendors and service providers that perform services on our behalf, including payment processing, analytics, customer support, fulfillment and shipping.
- With business and marketing partners that provide marketing services or advertising, where permitted by applicable law.
- When you direct, request, or otherwise consent to disclosure, such as when information is needed to ship your order.
- With affiliates or otherwise within our corporate group, where applicable.
- In connection with a business transaction, legal obligation, legal process, enforcement of applicable policies, or to protect the Services, our rights, or the rights of others.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information submitted through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside in order to provide and improve the Services.
Shopify may also use information obtained from interactions with our store and other Shopify merchants to provide certain enhanced features and services.
To learn more about how Shopify uses personal information, please review the Shopify Consumer Privacy Policy .
Depending on where you live, you may also be able to exercise certain privacy rights through the Shopify Privacy Portal .
Payment Information
Payments made through our store are processed using payment services made available through Shopify Payments and other payment providers we may use for our business, including Stripe once activated for our business.
We do not intentionally store complete payment card numbers on our own systems. Payment information is handled by the applicable payment processor according to its own privacy and security practices.
Order Fulfillment & Delivery
We may share information necessary to manufacture, prepare, fulfill, package, ship, and deliver your orders with service providers involved in these activities.
Our fulfillment and production partners may receive information such as your name, shipping address, contact information, order details, and other information necessary to fulfill your purchase.
Marketing & Advertising
We may use third-party advertising and marketing technologies to understand how visitors interact with our website and to help us measure and improve advertising campaigns.
Depending on the services currently used on our website, this may include technologies provided by Meta and email marketing services such as Klaviyo.
These technologies may collect information about website visits, interactions, purchases, and other activity in accordance with applicable law and the providers' respective privacy policies.
Cookies & Similar Technologies
We and our service providers may use cookies, pixels, tags, scripts, and similar technologies to operate the website, remember preferences, understand website usage, measure advertising performance, and provide relevant marketing.
Your browser or device may allow you to control certain cookies or similar technologies. Depending on where you live, you may also have additional choices regarding targeted advertising and other forms of data processing.
Third-Party Websites & Links
The Services may provide links to websites or online platforms operated by third parties.
If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.
We are not responsible for the privacy or security practices of third-party websites or platforms.
Children's Data
The Services are intended for a general audience and are not directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law. If you believe a child has provided us with personal information, please contact us using the information below.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age as those terms are defined under applicable law.
Security & Retention
We use reasonable measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
However, no security measures are perfect or impenetrable, and we cannot guarantee absolute security.
How long we retain personal information depends on factors such as whether we need the information to provide Services, maintain records, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.
Your Rights & Choices
Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are subject to applicable legal limitations and exceptions.
- Right to Access / Know. You may have the right to request access to personal information we hold about you.
- Right to Delete. You may have the right to request deletion of personal information we maintain about you.
- Right to Correct. You may have the right to request correction of inaccurate personal information.
- Right of Portability. You may have the right to receive a copy of personal information we hold about you and, in certain circumstances, request that it be transferred to another party.
- Managing Communication Preferences. You may opt out of promotional emails by using the unsubscribe option included in those communications.
You may exercise applicable rights by contacting us using the contact information below. We may need to verify your identity before processing certain requests.
We will not discriminate against you for exercising applicable privacy rights.
Complaints
If you have concerns or complaints about how we process your personal information, please contact us using the details below.
Depending on where you live, you may also have the right to appeal a decision or lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred, stored, and processed outside the country in which you live.
Where required by applicable law, we will use recognized safeguards for international transfers of personal information, such as Standard Contractual Clauses or other legally recognized transfer mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, Services, or applicable legal and regulatory requirements.
When we make changes, we will post the revised Privacy Policy on this website and update the effective date.
Contact
If you have questions about our privacy practices, this Privacy Policy, or would like to exercise an applicable privacy right, please contact us.
Anujay Commerce Ventures LLC
30 N Gould ST STE R
Sheridan, WY 82801
United States
Email: anujaycommerceventures@gmail.com
We typically respond within 1–2 business days.